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  • The world is changing. Are you ready?

    Keep up to date with the latest in customer shifts and trends, market insights, and how to create value in the connected world.

Putting customers first in the connected world

W3 Digital is Australia’s leading specialist digital consultancy specialising in customer insights, digital strategy, experience design and technology development.

Change the way you interact with your market. Join us in shaping the future of customer engagement.

 

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Always be outstanding

We partner with our clients to create an outstanding customer experience that delivers fast and measurable results.

Special Olympics International

Special Olympics International is a global not-for-profit based in Washington DC in the USA. Over a three year period W3 Digital was engaged to help Special Olympics International better understand and engage their global fan base.

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Swimming Australia

Swimming Australia wanted to grow a database of new fans & supporters by engaging with them at the time they are most passionate—the Olympics every 4 years. With Australia’s attention turning to the Olympic trials in Adelaide, it was the perfect time for Swimming Australia to connect with audiences and leverage an unprecedented level of […]

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Manningham Council

Manningham Council provides more than 100 services to residents, ratepayers, businesses and community groups across the City of Manningham in Victoria Australia.  

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SEE OUR WORK

Everything you
need to connect with your customer

W3 Digital delivers high impact and actionable advice that is simply articulated and cost effective.

SEE HOW WE CAN HELP

Insight

Find the answers that matter.

Strategy

See the path ahead with clarity.

Design

Simple, elegant solutions.

Technology

Find your competitive edge.

SEE HOW WE CAN HELP

Who we are and what we know to be true

FOCUS ON THE CUSTOMER.

Everything else will follow.

MAKE IT SIMPLE.

Work hard at making things easy.

BE CURIOUS.

The market never stops evolving.
Stay interested.

Discover more about what we believe in and who we are.

DISCOVER

Thoughts
from the
front line

Leading customer focused transformation

Recently I joined a select group of people who hold the qualification “Certified Experience Economy Expert”. I was the 225th person in the world to earn that title – and...
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Personalised Marketing – Balancing what is possible with what is right

Developing a simple and effective digital communications strategy isn’t easy. Getting it right requires the leadership of a business having a clear understanding of customers’ needs, the experience they want...
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4 Digital Transformation Challenges

Three central factors are at play. First, economic. We have lived through the biggest economic crisis of modern times and it has forced businesses to fundamentally reevaluate the value they...
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