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    Keep up to date with the latest in customer shifts and trends, market insights, and how to create value in the connected world.

Putting customers first in the connected world

W3 Digital is a customer and data focused consultancy.

We use insight, strategy, design and technology to deliver success.

Change the way you interact with your market.

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We partner with our clients to create outstanding customer experiences that deliver fast and measurable results.

Swimming Australia

Swimming Australia wanted to grow a database of new fans & supporters by engaging with them at the time they are most passionate—the Olympics every 4 years. With Australia’s attention turning to the Olympic trials in Adelaide, it was the perfect time for Swimming Australia to connect with audiences and leverage an unprecedented level of […]

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Manningham Council

Manningham Council provides more than 100 services to residents, ratepayers, businesses and community groups across the City of Manningham in Victoria Australia.  

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Masterpet

Masterpet is a mature FMCG provider, facing strong competition. In order for Masterpet to better connect with pet owners in Australia and New Zealand, they needed a strategic roadmap that focused on the needs of their customers.

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W3 Digital delivers high impact and actionable advice that is simply articulated and cost effective.

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Strategy

See the path ahead with clarity.

Design

Simple, elegant solutions.

Technology

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FOCUS ON THE CUSTOMER.

Everything else will follow.

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Work hard at making things easy.

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The market never stops evolving.
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Thoughts
from the
front line

4 Digital Transformation Challenges

Three central factors are at play. First, economic. We have lived through the biggest economic crisis of modern times and it has forced businesses to fundamentally reevaluate the value they...
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Swimming Australia’s Race to Rio

Without too much thought, simple, creative tactics can activate fan engagement. But beyond social following and more ‘likes’ – what else can be achieved? Swimming Australia (SAL) shared their 2020...
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Market Disruption – A customer centric story

In June 2009 a company was created that would forever alter a market that had been mostly unchanged and unchallenged for nearly a century. The environment was ripe for this...
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